1. About Us

Maison Allure Interiors (ABN: 63 362 906 104) provides interior design and decoration services in Sydney, New South Wales, Australia. We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Personal Information We Collect

We collect personal information necessary to deliver our design services and communicate with you. This includes:

• Contact Details: Name, email address, phone number, and physical billing/project site address.

• Design & Project Information: Floor plans, site photos, lifestyle preferences, and budget considerations.

• Financial Details: Payment and invoicing information required to process orders.

• Technical Data: Information automatically collected via our website or forms, such as IP addresses and cookies.

3. How We Collect Personal Information

We collect personal information directly from you when you:

• Fill out inquiry or consultation forms on our website or social media channels.

• Book a design consultation or sign a design agreement.

• Communicate with us via phone, email, or messaging apps.

4. How We Use Your Information

We collect and use your personal information strictly for the following primary purposes:

• Providing interior design consultations, spatial planning, and procurement services.

• Communicating project updates, site visits, and managing invoices.

• Coordinating with third-party suppliers, trade contractors, and freight providers required to execute your project.

• Sending occasional marketing updates or newsletters (you may opt out at any time).

5. Disclosure of Personal Information

We do not sell or rent your personal information to third parties. We may disclose your information to external parties only as required to complete your project, including:

• Tradespeople, contractors, and builders involved in your project.

• Trade suppliers, furniture retailers, and delivery services.

• Software service providers that store or process data on our behalf (e.g., GoHighLevel, accounting software).

6. Data Security and Storage

We take reasonable technical and organisational precautions to protect your personal information from loss, misuse, unauthorized access, or disclosure. Information is stored in secure, password-protected digital systems.

7. Access to and Correction of Personal Information

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or out of date. To do so, please contact us at [email protected]

8. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us in writing at [email protected]. We will respond within a reasonable timeframe. If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Contact Us

For any questions regarding this Privacy Policy, please contact:

• Business Name: Maison Allure Interiors

• Location: Sydney, NSW, Australia

• Email: [email protected]

• Phone: 0416 023 42